Putterfingers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Putterfingers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 05/05/2010.
What we collect.
We may collect the following information:
What we do with the information we gather.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information.
We will not sell, distribute or lease your personal information to third parties. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Putterfingers.co.uk and Putterfingers.com are owned and managed by Connected Shopping Ltd 2011. Connected Shopping Ltd is a company, limited by guarantee, registered in England and Wales with company number 3844606. Connected Shopping Ltd has registered the trademark 'Putterfingers'. It may not be used in any way without our express and written permission.
We take the theft of our original work very seriously and would draw to your attention it is protected under UK copyright law. Please note we always sue for compensation if any part of our website, design or seo whether text or images, are found being used without prior authorisation in writing. Our solicitors are Metcalfe Copeman and Pettefar - www.mcp-law.co.uk, with whom we have a very good relationship. They have proven themselves reliable and efficient at executing our wishes to take legal action against those who would steal our intellectual property.
What can be returned?
All products are returnable IF the product is in the same condition as when purchased. This includes the product packaging.
When do items need to be returned by?
You must inform Connected Shopping Ltd of your intention to return goods no later than 7 days after your receipt of the goods. If a Return Authorization is issued, the goods must then be received by us within a further 7 days.
How do Customers return items?
Contact us via email or by phone to obtain a RETURN AUTHORIZATION
Where do items need to be returned to?
After obtaining a RETURN AUTHORIZATION, product can be returned to:
Putterfingers, Unit 3 Woodside Business Park, Thetford Road, Ingham, Bury St Edmunds, Suffolk, IP31 1NR
Shipping for Returns?
Customer is responsible for shipping charges for returns.
Credit for Returns?
Your payment will be refunded once the item is received, inspected and accepted back into stock.
Product Packing Materials?
The product’s packing material must be in same condition as when received.